Dresner Advisory Services Announces 2019 Industry Excellence Awards
NASHUA, N.H., Aug. 08, 2019 (GLOBE NEWSWIRE) -- Dresner Advisory Services today announced its 2019 Industry Excellence Award winners acknowledging vendors who have achieved a leadership position in the company’s 2019 Wisdom of CrowdsÒ Business Intelligence (BI), Enterprise Performance Management (EPM), and/or Analytical Data Infrastructure (ADI) Market Studies. The reports are based on data collected from end users and provide a broad assessment of each market including current usage, key drivers, technology priorities, and future intentions, as well as performance ratings of relevant vendors.
The Dresner Advisory Services Industry Excellence Awards winners have achieved leadership status in two industry-rating models included in each research report. The Customer Experience model considers the real-world experience of customers working with a vendor’s technology solution on a daily basis, plotting the various customer touch points against sentiment surrounding product and technology. The Vendor Credibility Model considers a vendor’s relationship with customers, plotting perceived value for price paid against a calculated “confidence” score.
“Our research is uniquely constructed to provide a clear, end-user perspective of the market, both in current deployment trends and future intentions, as well as an unbiased assessment of industry suppliers,” said Howard Dresner, founder and chief research officer at Dresner Advisory Services. “We congratulate the 2019 Industry Excellence winners on receiving top marks from customers.”