Dresner Advisory Services Announces 2018 Industry Excellence Award Winners
NASHUA, N.H., Aug. 01, 2018 (GLOBE NEWSWIRE) -- Dresner Advisory Services today announced the winners of its 2018 Industry Excellence Awards. The annual awards acknowledge vendors who have achieved a leadership position in the company’s 2018 Wisdom of Crowds® Business Intelligence (BI), Enterprise Planning, and/or Analytical Data Infrastructure (ADI) Market Studies. The reports are based on data collected from end users and provide a broad assessment of each market including current usage, key drivers, technology priorities, and future intentions as well as performance ratings of relevant vendors.
The Dresner Advisory Services Industry Excellence Awards go to vendors who achieved leadership status in two industry-rating models included in each research report. The Customer Experience model considers the real-world experience of customers working with vendors’ technology solutions on a daily basis, plotting the various customer touch points against sentiment surrounding product and technology. The Vendor Credibility Model considers a vendor’s relationship with customers, plotting perceived value for price paid against a calculated “confidence” score.