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Howard Dresner talks current trends in analytics

In an interview on the state of business intelligence, longtime analyst Howard Dresner said cloud migration and AI features like natural language processing remain major trends. If there's been one overarching trend in analytics in 2020, it's been vendors' efforts to help organizations navigate the COVID-19 pandemic. Beginning in March when the novel coronavirus started its worldwide spread, analytics software vendors began developing general resources to inform both organizations involved in the fight against the spread of the virus and the general public. As the pandemic continued to grow, vendors began working directly with healthcare organizations and governments to build specific tools to help them make data-driven decisions related to COVID-19. But other analytics trends have either developed in 2020 or continued from previous years as well. Cloud migration continues to be significant, as does the development of augmented intelligence and machine learning features.